Dear Mr. Shaffer,

Thank you so much for the beautiful work you did on my Chrysler 300, and for the added bonus of detailing my car. I did not expect to have my car returned to me looking like new, nor did I realize there was any money under the seats which you graciously placed in the tray near the gear shift. Thank you for your honesty.

I’m sorry I didn’t know about your shop 10 months ago. Hopefully I won’t ever need body work again but if I do I know who will be doing it; and I will be referring others to you.

It was a pleasant experience doing business with you.

Thank you,

Jacqueline Tortora